We at Karna Spirits Limited take the issue of your privacy very seriously and are determined to protect your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, interact with us online or offline, or buy our products.

1. Who We Are

Karna Spirits is an upmarket alcohol company that markets ethically-crafted beverages. This policy is relevant to all the data we collect during the course of our business, including but not limited to our website, social media channels, marketing efforts, and in-person events.

2. Age Restriction

Every one of our services and our web pages have a targeted audience of people of 21 years old or older (or the legal drinking age in your jurisdiction). We do not intend to and will not knowingly collect personal information from this age group.

3. Information We Collect

We could be interested in the following types of information:

• Personal Information: Name, email address, date of birth, shipping/billing address, phone number.
• Payment Information: Credit/debit card details and other billing information, processed through secure third-party payment gateways.
• Technical Data: IP address, browser type, device identifiers, cookies, and browsing behaviour.
• Marketing Data: Preferences, feedback, and communication history.

4. How We Use Your Information

We use your data for the following purposes:

• Confirm your age and identity.
• Get the orders, pack the orders, and ship them out.
• Make the site and our customer service better to meet consumer needs and satisfaction.
• Forward promotional letters, gifts, and information (if you agree).
• Adequate implementation of legal and regulatory obligations.

5. Cookies and Tracking Technologies

We utilize cookies and similar technologies to:

• Find out how you use our platform.
• Personalize your interactions.
• Give you ads that are more likely to suit your preferences.
• Browser settings allow for the management of cookie preferences.

6. Sharing Your Information

We will maybe pass your data to:

• Reputed third-party service providers (e.g., payment processors, delivery partners).
• Partners who are responsible for marketing and analytics, with the intention of collaboration and the improvement of our marketing activities
• Government or legal authorities, if required by law or to protect our rights.
• We do not sell your personal information to third parties.

7. Data Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet or electronic storage is 100% secure.

8. Your Rights

Your location may dictate which of the following you have the right to:

• Access to or correction of your data.
• Requesting erasure of your data.
• Refuse to receive marketing communications.
• File a case with a data protection authority.

9. Data Retention

We keep your data as long as it is necessary to do so in order to achieve the objectives stated in this policy, or as required by law.

10. Third-Party Links

Our website might have links to other websites not under the control of Karna Spirits. We do not share any responsibility for their privacy practices.

11. Updates to This Policy

We might periodically update this Privacy Policy. The current version, with the effective date, can always be found on our website.

12. Contact Us

In case you need any clarification or help with this Privacy Policy or our data practices, please reach us at:

Karna Spirits Pvt. Ltd.

Regd. Office & Factory: Village: Kalachara, P.O. & P.S. : Chanditala, Bhagawatipur Road, Dist. : Hooghly, Pin-712702.
Corporate Office: 6, Church Lane, 1st Floor, Kolkata-700 001, Standard Chartered Bank Building, High Court Area.

Email: info@karnaspirits.com
Phone: 9836092555